DEEP VISA LABS · CONTACT
Contact
We read every email. Pick the channel that matches your reason for writing — it gets you a useful reply faster, with a documented response-time SLA per channel.
Corrections and data accuracy
Spotted a wrong DOL / USCIS number, a stale visa bulletin date, or a processing-time table that doesn't match egov.uscis.gov? This is the most useful thing you can email us. To get a fast resolution, please include:
- The page URL and section heading.
- The specific value you believe is wrong, and what the correct value should be.
- The official source URL (DOL / USCIS / travel.state.gov / IRS / CFR / US Code).
- If you have screenshots of the federal source page showing the correct value, attach them.
Email [email protected]. SLA: acknowledged within 2 business days; resolved within 5. Full process documented in Corrections Policy.
Data-source suggestions
If you maintain a public dataset (federal agency, academic, peer-reviewed) that should inform a DeepVisaLabs page, email the dataset URL, license terms, and update cadence to [email protected]. We prioritize sources that are public, attributable, updated on a published schedule, and reproducible from the publisher's URL. SLA: response within 5 business days.
What we will not consider as a "source": private subscription databases without public methodology, voluntary survey aggregators (Glassdoor, levels.fyi, Comparably), and lawyer-blog estimates of processing windows.
Press and media
For comment on H-1B caps, visa bulletin retrogression, PERM trends, USCIS processing-time changes, the H-1B Modernization rule, or other federal-data movements, email [email protected]. Include outlet, deadline, and the specific data point.
SLA: same-day reply if reachable when the deadline is flagged in the subject line; within 24 hours otherwise. We do not comment on individual cases, active applications, or speculative future policy.
Editorial and general inquiries
Anything else — feedback on a page, a topic you'd like covered, a methodology question, a question about a federal-data interpretation — goes to [email protected]. SLA: within 5 business days.
Privacy, GDPR, and CCPA
For privacy-related requests including GDPR Article 15 (right of access), Article 17 (right to erasure), Article 20 (data portability), and CCPA / CPRA verifiable-consumer requests, email [email protected].
The site collects only what's needed for analytics (Google Analytics 4, aggregated traffic measurement) and what users voluntarily submit via contact email. We do not maintain a marketing list, do not run retargeting pixels for third-party advertisers, and do not sell or share personal information with data brokers.
SLA: GDPR / CCPA verifiable requests acknowledged within 10 calendar days; resolved within 30, in line with the regulatory timelines under GDPR Art. 12(3) and Cal. Civ. Code §1798.130(a)(2).
Security disclosure
If you believe you've found a security vulnerability on deepvisalabs.com or in our publicly-accessible APIs, email [email protected] with a description and reproduction steps.
We follow responsible-disclosure practice: we acknowledge receipt within 2 business days, work in good faith to resolve the issue, and credit the reporter (if requested) once the issue is fixed. We do not pursue legal action against researchers who follow responsible-disclosure practice. Out-of-scope: vulnerabilities in third-party services we use (Cloudflare Pages, Google Analytics) — those should go to the underlying provider.
Affiliate and partnership inquiries
We accept a small number of affiliate relationships with established services that meet our editorial threshold (currently Sprintax for NRA tax filing, Boundless for immigration filing assistance, and Lawfully for case-status tracking and attorney referrals). New partnership inquiries should email [email protected] with subject "Partnership Inquiry" and detail what the service does, who the regulator is, and what the editorial fit would be.
What we will not consider: paid editorial placements, "best lawyer" or "best CPT school" rankings driven by payment, advertorial content, or any arrangement where the partner influences editorial coverage. Display advertising is served programmatically by Google AdSense and is separate from any editorial relationship.
Response times — at a glance
| Channel | Acknowledgement | Resolution | |
|---|---|---|---|
| Corrections | corrections@ | 2 business days | 5 business days |
| Data sources | data@ | 5 business days | case-by-case |
| Press | press@ | Same day if deadline flagged | Within deadline |
| Privacy / GDPR / CCPA | privacy@ | 10 calendar days | 30 calendar days |
| Security | security@ | 2 business days | Coordinated disclosure |
| Editorial / general | hello@ | 5 business days | case-by-case |
What we don't do by email
- Legal advice for individual cases. We are not a law firm. Consult a licensed immigration attorney for advice on your specific case. The American Bar Association's lawyer-referral service at americanbar.org is a good starting point for finding licensed counsel.
- Tax advice for individual filings. We publish 1040-NR / 1040 / FBAR procedural explanations from IRS Pub 519. For specific filings, consult a licensed CPA, enrolled agent, or tax attorney.
- Approval probability estimates. Out of scope. We publish federal data; we don't predict outcomes for specific cases.
- Lawyer or CPT-school recommendations. We don't endorse specific firms, lawyers, or schools. Where we discuss attorney evaluation, the framing is procedural ("here is how to verify bar admission").
- Forwarding case documents to USCIS, DOL, or DOS. Those filings go through your counsel or directly via uscis.gov, flag.dol.gov, or travel.state.gov.